Outsourcing In A Brave New World – Norton Rose June 2012

I am pleased to present the second Norton Rose Group international survey of outsourcing practice. Our 2008 report on international best practice in outsourcing and procurement – A Smart Approach to Sourcing – highlighted the differences in approach to sourcing across various industry sectors. We found that customers needed to improve three areas of their […]

Draft Information and Communication Technology Strategic Vision v2.0 – Australian Government AGIMO 2011

Information and communication technology (ICT) has profoundly changed almost all aspects of society. It is now central to how people communicate, interact, make decisions and do business. This includes the way governments operate and deliver services. ICT plays a key role in social and economic transformation. It makes possible the transformation of government services, its […]